Can't deactivate inactive QBO customer who were previously active #85

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opened 2025-02-13 08:20:29 +00:00 by gtmadev · 0 comments
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We deactivated about 5 customer accounts in our Quickbooks for inactivity. We now have 79 active accounts. These account are no longer listed in your billing portal and I physically counted 79 accounts. However, the number of accounts at the top of the screen still shows 84. Will that number reconcile next billing cycle?


Issue metadata

  • Issue type: New Feature
  • Priority: Medium
We deactivated about 5 customer accounts in our Quickbooks for inactivity. We now have 79 active accounts. These account are no longer listed in your billing portal and I physically counted 79 accounts. However, the number of accounts at the top of the screen still shows 84. Will that number reconcile next billing cycle? --- **Issue metadata** - Issue type: New Feature - Priority: Medium
gtmadev added this to the (deleted) project 2025-02-23 11:13:31 +00:00
gtmadev added this to the GoToMyAccounts project 2025-10-27 07:55:20 +00:00
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Reference: gotomyaccounts/Portal_Web_App#85