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Customer Self Registration Feature #136

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opened 2025-02-13 08:20:49 +00:00 by gtmadev · 0 comments
gtmadev commented 2025-02-13 08:20:49 +00:00
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Original Reporting Message:

Hello! I just did a test run of a customer self-enroll for my portal and I never received a welcome email, so I registered again and still did not receive one. I clicked forgot password and put in the email I attempted to register with and it sent a forgot password email and allowed me to finish registration that way. However, the email it sent was not using the template I set in the email template area. Is there something I didn't check or enable that may have caused this issue? (Sorry if that was a little confusing)

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  • Issue type: New Feature
  • Priority: Low
*Original Reporting Message*: Hello! I just did a test run of a customer self-enroll for my portal and I never received a welcome email, so I registered again and still did not receive one. I clicked forgot password and put in the email I attempted to register with and it sent a forgot password email and allowed me to finish registration that way. However, the email it sent was not using the template I set in the email template area. Is there something I didn't check or enable that may have caused this issue? (Sorry if that was a little confusing) --- **Issue metadata** - Issue type: New Feature - Priority: Low
gtmadev added this to the GoToMyAccounts project 2025-10-27 07:55:20 +00:00
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Reference: gotomyaccounts/Portal_Web_App#136
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