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[GTMAWEB-82] QBO Invoice payment fails when parent/child customer on different invoices #105

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opened 2025-02-13 08:20:37 +00:00 by gtmadev · 0 comments
gtmadev commented 2025-02-13 08:20:37 +00:00
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Freshdesk Ticket # 566 -
Issue submitted by user:

Payment failed when posted to QBO, but processed with the gateway.

I think what actually might be the issue here is which customer record we associate with the payment (at the top level). See screenshot of what I am talking about.I will test this out and see if I can confirm and then make a code change.

!Screenshot_2.png|thumbnail!

Issue metadata

  • Issue type: Bug
  • Priority: Highest
  • Fix versions: 4.1
Freshdesk Ticket # 566 - Issue submitted by user: Payment failed when posted to QBO, but processed with the gateway. I think what actually might be the issue here is which customer record we associate with the payment (at the top level). See screenshot of what I am talking about.I will test this out and see if I can confirm and then make a code change. !Screenshot_2.png|thumbnail! --- **Issue metadata** - Issue type: Bug - Priority: Highest - Fix versions: 4.1
gtmadev added this to the GoToMyAccounts project 2025-10-27 07:56:37 +00:00
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Reference: gotomyaccounts/Portal_Web_App#105